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FAQs

Retail Internet Banking – FAQs

 

What type of fund transfer facility available in internet banking?

Following type of fund transfer facility available

Can I transfer fund in my PPF accounts through Internet Banking?

Yes. This facility is available to you in Retail Internet Banking, if your PPF account is linked to your customer ID having Internet Banking. However, if your PPF a/c is not linked to your customer ID, contact your Branch.

Can I view my TAX Credit Statement (26AS) over Internet Banking?

Yes. The facility is available to you in Retail Internet Banking.

Can I make TDR/RD over Internet Banking? Also, can I add nomination to the new as well as existing A/cs?

Yes. The facility is available to you in Retail Internet Banking, if you are having transaction facility.

Can I apply IPO through ASBA over Internet Banking?

Yes. The facility is available to you in Retail Internet Banking, if you are having transaction facility.

I am having Credit card of Bank of India. Can I check the Billed / Unbilled Transaction carried out by the credit card? Also, can I pay the credit card bill?

Yes. The facility is available to you in Retail Internet Banking, if you are having transaction facility and having the credit card linked to the Internet Banking.

How can I make Online e-Payments ?

You need to initiate the payment by visiting to the billers site. The process is as under:

 

I am getting message while making e-payment “daily limit / maximum amount limit exceeded”? What does it mean?

The message indicates that the daily limit/per transaction has been consumed. You need to submit the limit enhancement form to the branch for enhancement in daily / per transaction limit. The limit will be enhanced by IB Administrator on receipt of branch recommendation for the same.

I have forgotten my Debit Card pin. Is the facility for debit card pin change available in Internet Banking?

Yes. The facility is available to you in Retail Internet Banking, if you are having transaction facility. The debit card should be linked to the A/c which falls under the same cust ID having Internet Banking.
For any further assistance email us at
You can also call us at 1800 220 229 Toll free or 022 40919191

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