Pension Business


Bank of India has centralized the payment of central government pension payment by establishing Centralized Pension Processing Centre (CPPC) at Nagpur to calculate and disburse pension payment centrally to all pensioners drawing their pension through Bank Of India. Bank of India process the pension of New Pensioners / Revised PPO, DA Calculation / revision & disbursement of arrears etc for the following treasuries:-

  • Central Civil Pension
  • Railway
  • Defence
  • Telecom
  • Pension to Freedom fighters

Government of India on 10th November 2014 launched Digital Life Certificate also known as Jeevan Pramaan for Pensioners aiming to streamline the process of life certificate and making it hassle free for the pensioners. Jeevan Pramaan is an Aadhaar based Digital life certificate process, which is easy and secure. It's an additional feature for the pensioners to the existing system of physical submission of life certificate at their branch or branch of their convenience.

Jeevan Pramaan uses the Aadhaar Platform for biometric authentication of the pensioner. It can be obtained through various Jeevan Pramaan Centers which are being operated by CSCs, Banks, Govt. Offices or by using the client application on any PC / Mobile / Tablet.

Upon successful submission of digital life certificate, pensioner will get an acknowledgement SMS from NIC on his / her mobile number with the transaction id. However confirmation regarding acceptance or rejection of DLC will be provided only through our bank via SMS within 2-3 days of DLC submission. Since the entire process of Digital Life Certificate is based on Aadhaar, it can only be authenticated if pensioner's account number is seeded with Aadhaar number.

Physical Life Certificate will continue to be accepted from pensioner if preferred by him / her. Click here to submit your Digital Life Certificate (Hyper link to https://jeevanpramaan.gov.in)


Bank of India process the pensioners of various State Govt Agencies:-

  • Coal Mines Provident Fund (CMPF)
  • Employees Provident Fund Scheme (EPS), 1975
  • Mumbai Jeevan Pradhikaran (MJP)

Being Senior Citizens and respected community of the country, it is our duty to provide hassle free services to pensioners. Accordingly Pension Nodal officers have been nominated in every Zonal office pan India for smooth and easy redressal of pensioner grievances.

List of Pension Grievance Nodal Officers