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FAQs

Corporate Internet Banking – FAQs

 

What is Internet Banking?

Internet Banking is a platform which allows you to fulfil your banking needs through a secure website anytime, anyplace at your convenience.

What are the benefits of Internet Banking?

Internet Banking offers you a convenient way of carrying out your Banking needs without visiting the branch. It saves your time and money, which usually get spent in visiting the branch for carrying out such banking transactions.

Who are eligible for Corporate Internet Banking?

Following are the criteria for offering Retail Internet Banking:

How should I apply for Internet Banking (Corporate)?

The Corporate ID will remain common for the all the Users in a Corporate, while their Corporate User ID and Password/s shall differ.

What documents should I submit to the branch to obtain Corporate Internet Banking facility?

(*to be stamped as per the prevailing rates in the state as per Stamp Act)

I have view / Tax Payment facility. Now I would like to request for NEFT/ RTGS facility. What should I do?

Submit the Corporate Request form with correct facility (B/C/D/E/F/G) along with other supporting documents like resolution etc. Also ensure that other

details like Mode of Operation, Address along with PIN code, Mobile no, A/c no should be in same cust ID as mentioned in Application form etc.

I am having two users in Corporate ID. Now, I want to add two new users and delete one existing user. What should I do?

Submit a duly authenticated and verified copy of your request to the Branch.

I am having Fund transfer facility. Now, I wish to deactivate the fund transfer facility. What should I do?

Submit a duly authenticated and verified copy of your request to the Branch.

I am already having Internet Banking facility in Retail. Now, I wish to Issue the same in Corporate. What should I do?

Corporate IB can be issued only to those customers having constitution Non-Individual / Company Ltd / Partnership firms / Trust/Society/ Body Corporate.
Hence, if your constitution is one of the above mentioned type, only then Corporate Banking can be issued. If yes, then – Submit the Corporate Request form with
correct facility (B/C/D/E/F/G) along with other supporting documents like resolution etc. Also ensure that other details like Mode of Operation, Address along with
PIN code, Mobile no, A/c no should be in same cust ID as mentioned in Application form etc. Submit a duly authenticated and verified COPY of your requestp>

Is there any facility for Account level access control present in Internet Banking?

For Corporate Customer, the A/c level access control can be provided to multiple users
for accessing the specific accounts by defining the division in Corporate Request form.

  Account Number/s Name of Division
Div. A Div. B Div. C Div. D
Customer ID 000001111 0001301000000001 0002301000000001 0001301000000001 0045301000000001
0002301000000001   0002301000000001 0086301000000001
    0002301000000001 0086301000000001
       

(Please refer to page 3, section 5 – Division, of the Corporate Internet Request Form)
These Divisions have to be mapped to the concerned Corporate Internet Banking User/s. (Page no 2 point No 4.b)

  S No   Name of the User Division
  1   User A   Div. A
  2   User B   Div. B
  3   User C   Div. C
  4   User D   Div. D

I wish to deactivate the fund transfer facility.

Inform your Branch for deletion of transaction facility.

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