Caution Notice to Customers
OTP for Internet transactions with credit card
Corporate Social Responsibility
We are proud to inform that our Nairobi Branch is now ISO certified with ISO 9001:2008 (2013-2016) for Provision of Banking Services
The bank never asks any confidential information to customers such as: ATM card no., credit card no. ATM pin, user id of internet banking, login password, transaction password, account number, etc. If such information is asked over phone or mobile or through email, avoid disclosing such confidential information to the caller. In such cases Customers are requested to bring this to the notice of their parent branch/call centre
As per RBI directive PIN is required for debit card PoS transactions on domestic terminals from 1.10.13.
Cash withdrawal limit through ATMs has been increased from Rs.15000/= to Rs.25000/= w.e.f. 01/06/2013
International Card transactions temporarily blocked
To extend the benefit of exercising another option to join the existing pension scheme in terms of Joint Note dated 27.04.2010 to Officers / Family Members of deceased Officers who had taken voluntary retirement from Bank's service on or after 29.09.1995 under Regulation 19(1) of Bank of India Officers' Service Regulations 1979
Public Notice for BOI Customer.
Cash Retraction feature has been disabled on all BOI ATMs in terms of RBI guidelines.