Under the purview of Guideline / Mandate by Reserve Bank of India, for doing the online transactions, from 1 st August 2009 all card holders are required to create additional security code. Failing which you may not be able to do the online transactions from 1 st August 2009.
In case you are not able to register additional security code for online transactions, we request you to please update your profile with us by downloading the Mandatory Information Form. Kindly be informed that your profile authentication will be carried out prior to the online transactions based on the data provided by you in the enclosed format. Click Here to Download Mandatory Information Form
Cards Helpline
Credit Cards::
General enquiries and complaints: 022 - 2268 2040 / 2268 2031 / 2268 2036
Customer Care Centre: (24 X 7) 022-4042 6006
Non-receipt of Cards: 022-2268 2031
Reporting loss of Credit Cards All India Toll-free
T el. no -24x7 -
1800 22 00 88 (only thru M T NL/ B SNL lines)
our other 24 X 7 telephone No. 's 022-4042 6004/ 022-4042 6005 / 022-4042 6006
Merchant Enrollment: 022-22682036
Debit Cards ::
General Inquiry 022-22682037
Reporting Loss of Debit Cards & ATM Cards All India, 022-40429123 Toll free no: 18004251112 Email:
PSS.Hotcard@fisglobal.com
Registration For Additional Security Code ID As Per RBI Mandate Effective
from 01/08/2009
